Brother Thailand Contact Center Secures ISO 18295 Certificate and Call Center Award

Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).

Resolving E-Commerce Disputes: New BSI Guidance Tackles Refunds, Delivery Issues and Fraud

The British Standards Institution (BSI) has issued BS ISO 32122:2025 to help resolve disputes in e-commerce safely and fairly.

Bosnia and Herzegovina Proposes New Technical Committee for Postal Services Standards

The Institute for Standardization of Bosnia and Herzegovina (ISBIH) has launched an initiative to establish BAS/TC 67, a new national technical committee for postal services.

Miren Kras Among Top 100 Global Green Destinations for 2024

Miren Kras has been recognized as one of the world’s Top 100 destinations for sustainable tourism in 2024.

ANSI Seeks Input on New ISO Committee for Courier Services

ANSI is calling for public comments by May 16 on a proposal to create a new ISO Technical Committee for courier services, covering express delivery of letters and parcels.

Kazakhstan Introduces National Standard to Boost Eco-Friendly Tourism

Kazakhstan will implement a new national ecotourism standard on June 1 to cut tourism’s environmental impact and protect the country’s unique natural landscapes and biodiversity.

Argentina's Largest Music Festival Cosquín Rock Partners With IRAM to Verify Its Carbon Footprint

For the second consecutive year, Cosquín Rock, Argentina's largest music festival, has partnered with with IRAM to verify its carbon footprint.

First 27 Montenegro Quality Certificates Awarded to Tourism Businesses

The National Tourism Organization of Montenegro (NTO CG), in collaboration with the Ministry of Tourism, has awarded the first Montenegro Quality certificates to 27 tourism businesses.

Six Hotels in Baku Earn Green Key Certification for Sustainability

Six luxury hotels in Baku, Azerbaijan, have become the first in the country to receive Green Key certification, following comprehensive audits conducted by SGS.

Vietnam Issues Standard to Boost Muslim-Friendly Tourism

Vietnam has launched a new standard to align with global Halal tourism practices, on the initiative of the country's Ministry of Science and Technology.

Montenegro Invites Applications for First-Ever Tourism Quality Label

The National Tourism Organization of Montenegro (NTO CG) has launched its inaugural quality label, "Montenegro Quality" (MQ), inviting applications from businesses in tourism, hospitality, and related sectors.

Stronger Sustainability Requirements Rolled Out for Brazilian Tourism

The Brazilian Association of Technical Standards (ABNT) has updated its tourism guidelines to enforce stricter sustainability measures.

ISO 20022 Series Update Sets New Rules as Payment Systems Prepare for Implementation

The International Organization for Standardization (ISO) has published updated and new parts in the ISO 20022 series, as major payment systems advance their implementation of the standard on closely aligned timelines.

Consultation Underway On Global Standard For AI Testing In Medical Devices

An international voting and consultation phase is underway for a new standard that sets requirements for testing artificial intelligence (AI) and machine learning (ML) in medical devices.

MSC Opens Review Of Chain Of Custody Standard For Public Consultation

The Marine Stewardship Council (MSC) has launched a public consultation on proposed revisions to its Chain of Custody Standard, inviting stakeholders across the seafood supply chain to provide feedback until May 30, 2026.

Call For Food Sector Stakeholders To Influence ISO 22000 Revision Through National Committees

Food sector stakeholders who apply ISO 22000 in practice have the opportunity to influence its revision by bringing real-world experience into the process.

AutoCarbon Certification Scheme Due in 2027 As Pilot Phase Begins

The International Automotive Oversight Bureau (IAOB) has announced AutoCarbon,

ISO 14064-5 Introduces Guidance For Remote Verification Of Greenhouse Gas Data

The International Organization for Standardization (ISO) has introduced ISO 14064-5, which provides guidance on how to carry out verification and validation of greenhouse gas (GHG) data using remote techniques in digital environments.

ISO 9002 Revision Moves To Draft International Standard Stage

The revision of ISO 9002 has entered the Draft International Standard (DIS) stage, with ISO/TC 176/SC 2, the ISO subcommittee responsible for quality systems, advancing the project into formal consultation. 

ISO 37304 Compliance Management Certification Standard Advances to Final Draft Stage

The International Organization for Standardization (ISO) has advanced ISO 37304 to the final draft international standard (FDIS) stage.

One Vote Tips Toward New Edition Of ISO/IEC 17065 Over Amendment

One vote has tipped the decision toward publishing a new edition of ISO/IEC 17065 instead of issuing a separate amendment, following a closely split ballot within the International Organization for Standardization (ISO).

Is ISO 25500 a Solution to Supply Chain Data Challenges?

ISO 25500, a draft series of standards from the International Organization for Standardization (ISO), is presented by the Electronic Commerce Code Management Association (ECCMA) as a possible way to address long-standing problems with unreliable data across global supply chains.

IFS Updates Food, Logistics, Broker And Pacsecure Doctrines To Clarify Certification Rules

The International Featured Standards (IFS) has published updated doctrine documents for its current standards covering food production, logistics, brokerage, and packaging materials, clarifying how certification requirements should be applied without revising the standards themselves.

PAS 25535 on Sustainability in Asset Management Reaches Draft Stage

PAS 25535, a specification focused on integrating sustainability into asset management systems, has reached the committee draft stage within the International Organization for Standardization (ISO), marking the close of its initial comment period.