True Touch Earns Three ISO Certifications and Top Call Center Recognition

True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.

ANSI Seeks Feedback on New ISO Proposal to Standardize Fundamentals of Services

The American National Standards Institute (ANSI) is requesting public comments by September 4, 2025, on a proposed new ISO technical committee aimed at developing global standards for the fundamentals of services.

UNI Opens Public Surveys to Review Three Reference Practice Documents in Services

The Italian National Standardization Body (UNI) has launched three public surveys to assess how the market has used three Reference Practice documents on services: 

Teachers Across Europe Invited to Join October Conference on Standardization in Berlin

The next Durchstarten mit Normung (Get Started With Standardization) conference will take place on October 1–2, 2025, at the DIN headquarters in Berlin.

China Sets Up New Committee to Develop Standards for Online Platform Commerce

China’s State Administration for Market Regulation (SAMR) has approved the creation of a new national technical committee to develop standards for how online commerce platforms should operate.

Seven Thai Hotels Gain ISO 22483 Certification for Excellence in Hospitality

The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.

Brother Thailand Contact Center Secures ISO 18295 Certificate and Call Center Award

Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).

Resolving E-Commerce Disputes: New BSI Guidance Tackles Refunds, Delivery Issues and Fraud

The British Standards Institution (BSI) has issued BS ISO 32122:2025 to help resolve disputes in e-commerce safely and fairly.

Bosnia and Herzegovina Proposes New Technical Committee for Postal Services Standards

The Institute for Standardization of Bosnia and Herzegovina (ISBIH) has launched an initiative to establish BAS/TC 67, a new national technical committee for postal services.

Miren Kras Among Top 100 Global Green Destinations for 2024

Miren Kras has been recognized as one of the world’s Top 100 destinations for sustainable tourism in 2024.

ANSI Seeks Input on New ISO Committee for Courier Services

ANSI is calling for public comments by May 16 on a proposal to create a new ISO Technical Committee for courier services, covering express delivery of letters and parcels.

Kazakhstan Introduces National Standard to Boost Eco-Friendly Tourism

Kazakhstan will implement a new national ecotourism standard on June 1 to cut tourism’s environmental impact and protect the country’s unique natural landscapes and biodiversity.

Chery Added as IATF's Third Asian Automotive Group Member

The International Automotive Task Force (IATF) has approved the addition of Chery Automobile, as a new member of IATF AISBL, making it the third Asian automotive group represented in the organization.

IFS Announces June Release of Progress Logistics Version 2

IFS will publish IFS Progress Logistics version 2 at the end of June, updating the program that helps companies prepare for IFS Logistics certification.

Third Cohort of Environmental Management Youth Leadership Group Kicks Off

The third cohort of the ISO Environmental Management (ISO/TC 207) Youth Leadership Group (YLG 3.0) has held its kick-off meeting, bringing together more than 45 participants from around 30 countries.

ISO 9606 Requirements for Welder Qualification Under Revision

The International Organization for Standardization (ISO) is revising ISO 9606, the international standard for qualification testing of welders performing fusion welding.

ISO 9001 Auditing Practices Group Releases First AI-Focused Guidance

The ISO 9001 Auditing Practices Group (APG) has published new guidance on auditing  quality management systems that use artificial intelligence, marking the group's first publication dedicated specifically to AI. 

ISO 10993-6 Standard for Implantation Testing Updated

The International Organization for Standardization (ISO) has published a revised edition of ISO 10993-6, expanding guidance for implantation studies used in the biological evaluation of medical devices.

All 12 Recognized Food Safety Program Owners Apply for GFSI Version 2024 Recognition

The Consumer Goods Forum's Global Food Safety Initiative (GFSI) has confirmed that all 12 previously recognized Certification Program Owners (CPOs) have applied for recognition against the GFSI Benchmarking Requirements Version 2024.

ISO 14002-3 Climate Guidance Advances to Final Draft Stage

ISO 14002-3, a guidance standard for managing climate-related issues within ISO 14001 environmental management systems, has advanced to the Final Draft International Standard (FDIS) stage.

ISO/TS 23485 Nears Draft Technical Specification Stage Following Review of 300 Comments

The International Organization for Standardization's (ISO) Technical Committee 210 (ISO/TC 210) is advancing work on ISO/TS 23485,

Global ACI Explains Which IAF and ILAC Documents Remain in Force During Transition

The Global Accreditation Cooperation Incorporated (Global ACI) has published a cross-reference tableshowing the status of former International Accreditation Forum (IAF) and International Laboratory Accreditation Cooperation (ILAC) publications.

Standards Behind the FIFA World Cup 2026

As the FIFA World Cup 2026 gets underway across the United States, Canada and Mexico,

CEN and CENELEC Open Nominations for 2026 Standards+Innovation Awards

The 2026 Standards+Innovation Awards are now accepting nominations for individuals and projects that have contributed to standardization through research, innovation and education.