Blogs


Why Formal Quality Management Does Not Work in Public Sector
Why Formal Quality Management Does Not Work in Public Sector
Kai-Uwe Behrends argues in his commentary that formal quality management (QM) often fails in the public sector due to its rigid nature.
Five Steps to Prove Consideration in Quality Management
Five Steps to Prove Consideration in Quality Management
Michael Mills at Pragmatic Quality Blog explains how to prove consideration in quality management, sharing a five-step approach to demonstrate thoroughness.
14 Pointless Tasks Quality Managers Wish They Could Skip
14 Pointless Tasks Quality Managers Wish They Could Skip
Ekaterina Potemkina shared her opinion on tasks that quality managers often perform that don’t add real value.
ANAB Accused of Not Enforcing Accreditation Standards
ANAB Accused of Not Enforcing Accreditation Standards
A prominent quality expert, Christopher Paris, claims that the ANSI National Accreditation Board (ANAB) has struggled to enforce accreditation standards over the past 30 years.
Small Changes in Global Standards Can Boost Climate Awareness
Small Changes in Global Standards Can Boost Climate Awareness
In their opinion piece, Canadian scholars Graeme Auld and Stefan Renckens discuss how updates in global standards can impact climate awareness.
Joint ISO and IEC Committee Leading the Charge for Responsible AI Standards
Joint ISO and IEC Committee Leading the Charge for Responsible AI Standards
Wael William Diab and Mike Mullane are explaining in their blog post how the SC 42 committee is leading the global effort to develop standards for responsible AI adoption.
Standards Expert Accuses Dvivedi and SIS Certifications of India of Unethical Practices
Standards Expert Accuses Dvivedi and SIS Certifications of India of Unethical Practices
In a scathing blog post, standards expert Christopher Paris accuses Arunendra Dvivedi and SIS Certifications of India of engaging in unethical practices and breaking the rules.
Six Effective Ways to Address Complaints About Quality
Six Effective Ways to Address Complaints About Quality
In her blog post, Ekaterina Potemkina, a quality expert at Fluent, addresses how to reduce complaints about quality within organizations.
Exploring False Accept and False Reject Decisions in Conformity Assessment
Exploring False Accept and False Reject Decisions in Conformity Assessment
False accept and false reject decisions, two types of wrong measurement decisions, play a crucial role in conformity assessment, according to a personal opinion by famous metrologist, Jeff Gust.
ASQ Experts Share Insights on Top Quality Tools
ASQ Experts Share Insights on Top Quality Tools
The American Society for Quality (ASQ) compiled a list of the most popular quality tools and asked subject matter experts to provide overviews of the top five.
How to provide Supplier Quality Management when that one Supplier is a Monopolist
How to provide Supplier Quality Management when that one Supplier is a Monopolist
In his blog post, Mark Rogovoi raises concerns about being stuck with a sole supplier who shows no interest in collaboration, knowing there are no alternatives.
Pragmatic ISMS Implementation Guideline: A Personal Take
Pragmatic ISMS Implementation Guideline: A Personal Take
Implementing an Information Security Management System (ISMS) is no small thing, but quality specialist Potemkina offers valuable insights to make the journey to ISO 27001 certification smoother.
100 quality tools in 200 minutes: How Fishbone Diagram Tackles Root Causes
100 quality tools in 200 minutes: How Fishbone Diagram Tackles Root Causes
Kottam Anil Kumar shares his thoughts on the fishbone diagram, also known as the Ishikawa diagram, using an infographic he created to explain how this tool helps identify the root causes of problems.
How an Entrepreneur’s Failure Led to a New Path in Auditing
How an Entrepreneur’s Failure Led to a New Path in Auditing
In his blog post, Michael Mills shares the story of a man who became an auditor after an uncommon turn of events.
Quality Of The Future: Proactive Professionals Needed
Quality Of The Future: Proactive Professionals Needed
In a blog post by Ekaterina Potemkina, she emphasizes that quality professionals must be proactive to thrive in the future.
QMS Clause Mapping: Key Processes and Expectations
QMS Clause Mapping: Key Processes and Expectations
In his blog post, Suryakant Bhavikatty, Next-Gen eQMS Expert summarize a clause mapping of ISO 9001 by PDCA cyclus in one page. 
Conformity Statements and the Challenge of Measurement Uncertainty
Conformity Statements and the Challenge of Measurement Uncertainty
According to Jeff Gust, Chief Corporate Metrologist at Fluke Corp, the main issue with conformity statements is that measurements are just estimates of the true value.
Electronic Quality Management Systems Revolutionize Business Operations
Electronic Quality Management Systems Revolutionize Business Operations
According to a personal view by Rahul Saluja of Cyient, electronic quality management systems (eQMS) are transforming how businesses operate.
Have You Used "Five Hows"? The Simple Questioning Technique That Boosts Problem Solving
Have You Used "Five Hows"? The Simple Questioning Technique That Boosts Problem Solving
In his blog post on the Pragmatic Quality Blog, Michael Mills gives his personal take on the 'Five Hows',
Why Quality Management Is Your CIO's Biggest Opportunity
Why Quality Management Is Your CIO's Biggest Opportunity
Quality management is becoming a critical opportunity for businesses to improve operations, according to Jerry Foster.
AI is Driving the Shift from Quality Management to Customer Intelligence
AI is Driving the Shift from Quality Management to Customer Intelligence
According to Paula Kennedy Garcia’s commentary on Forbes,
Avoiding Deadly Diseases of Management to Build a Quality Culture
Avoiding Deadly Diseases of Management to Build a Quality Culture
According to Abdur Rahman Farooq’s opinion, five major challenges are hindering companies from building a strong quality culture. 
How to Stay on Top of ISO Certification: Best Practices
How to Stay on Top of ISO Certification: Best Practices
According to Erica Smith's blog post on ISO Certification Experts, achieving ISO certification is just the start of an ongoing process.
What Your Organizational Maturity Says About You
What Your Organizational Maturity Says About You
According to APQC's blog post by Grace Duffy, organizational maturity reflects an organization’s ability to adapt, innovate, and efficiently meet customer needs.