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ISO 9000 Draft Adds Terms and Concepts but Risks Diluting Quality Focus
A Draft International Standard (DIS) version of ISO 9000 has been released for public review, showing significant changes to how the fundamentals and vocabulary of quality management are presented.
KPIs Don’t Give Answers—They Ask Questions and Guide Action
Key Performance Indicators (KPIs) should not be treated as answers but as alerts that help teams ask the right questions and take the right actions,
Inside the Three Essential Activities That Support ISO 17025 Lab Accreditation
Understanding and applying three core technical activities—method validation, measurement uncertainty, and proficiency testing—is essential for laboratories seeking ISO/IEC 17025 accreditation.
How To Make Friends and Manipulate People—For the Sake of Quality
Ekaterina Potemkina, a quality mindset activator and career guide for quality pros, shares a humorous survival guide for quality managers trying to stay liked while doing a job that rarely wins popularity contests.
ISO 19011 Revision Puts Supply Chain in Spotlight
Christel Fouche, a registered lead auditor for ISO 45001, ISO 14001, and ISO 9001, and a provider of occupational health and safety coaching and training,
The Hidden Cost of Rubber-Stamp Audits
A recent blog post by ISO certification expert Jeremy Fisher of Southpac Certifications tells the story of a real-life audit that lasted just 47 minutes - and delivered little value.
Think No One Cares About Quality? Here’s How to Turn That Around
Ekaterina Potemkina, a quality expert known for turning scattered regional systems into ISO-ready global frameworks,
Inside the Role of a Quality Management System Representative
Kinga Ślusarczyńska, a quality management specialist with experience in accredited laboratories and companies using ISO standards, explains her role as a Quality Management System (QMS) Representative in her blog post.
Cutting Corners Today Can Break Your Quality System Tomorrow
Cutting corners may seem efficient in the moment, but it erodes quality systems and creates long-term risks, writes Julius DeSilva in his latest blog post.
Misclassified Events in Pharma and Medtech Can Trigger Penalties and Waste—Here’s How to Prevent That
Misunderstanding the difference between deviation and nonconformance can lead to costly quality mistakes in pharma, biotech, and medical device industries.
Reflections from GFSI 2025: How Science and Trust Are Shaping the Future of Food
Lisa Kiribathgoda, Data Solutions Product Lead at MSD Animal Health, shares her experience at GFSI 2025 Conference in Dublin,
Why Cutting CI and Quality Teams Is a Costly Mistake for Businesses
Managers often make the wrong call by laying off continuous improvement (CI) and quality professionals to cut costs—missing their vital role in long-term success.
AI Set to Transform Quality Control With Predictive Maintenance and Smarter Testing
AI could reshape how industries manage quality by preventing defects, predicting equipment failures, and automating root cause analysis, according to Akli Adjaoute, CEO of Exponion.
What ISO 9001 Gets Right—and Misses—in the From Lead to Order Process
The “From Lead to Order” process is essential for turning business interest into confirmed customer orders,
ISO 14001 Revision Brings Stormproofing Model to Environmental Systems
Just like in architecture, where adaptive reuse means strengthening existing structures rather than building from scratch, the new amendments to ISO 14001:2015 aim to reinforce what’s already solid.
The Compliance Puzzle: How Standards and Regulations Fit Together
Understanding the difference between standards and regulations is essential for businesses navigating compliance and safety in industries like manufacturing, healthcare, and technology.
To Strengthen ISO 27001 Audits, Balance Physical Issues With IT Risks
Many ISO 27001 audit reports focus too much on what’s easy to see, and not enough on where the real danger lies.
When Frustration Becomes Leadership: The Tipping Point in Quality
The moment quality professionals decide to stop waiting for permission and start leading is often their real turning point, according to Ekaterina Potemkina - a Corporate Quality Manager, Independent Assessor, and ISO Auditor whose goal is turning quality into growth and profitability of a business.
Quality Isn’t a One-Person Job—Top Management Sets the Tone
Quality systems only work if responsibilities are clearly assigned by top management - not delegated ad hoc to quality managers.
Why QSE Managers Should Step Back to Move Systems Forward
Surprisingly, improving a Quality, Safety, and Environment (QSE) management system isn't about getting the QSE manager more involved.
16 Hard Truths To Unlock High-Impact Quality
Quality professionals don’t get better by waiting for leadership to care—they improve by acting like business partners.
Medical Device QMS Success Depends on Knowing ISO 13485 Clause Differences
Some parts of ISO 13485 may not apply to all medical device manufacturers, but knowing which clauses can be left out—and why—is essential to building a compliant and effective quality management system.
Indian Standard That Supports Renewable Energy in Rural and Remote Areas
Access to stable electricity is still a major issue in many parts of the world, and isolated renewable energy systems offer a cleaner, more reliable solution.
