True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The Thai Industrial Standards Institute (TISI) has proposed a new voluntary standard, TIS 4410–2025, for second-hand solar panels to improve access to clean energy and reduce industrial waste.
The Thailand Industrial Standards Institute (TISI) has awarded the Thailand Convention and Exhibition Bureau (TCEB) a personnel certification system certificate under the ISO/IEC 17024:2012 standard.
General Motors and Stellantis have both issued updates to their customer-specific requirements (CSRs) under the automotive quality management standard IATF 16949.
The international standard ISO/IEC 27001 has turned 20, continuing to serve as the main global reference for information security management systems (ISMS).
The International Organization for Standardization (ISO) has released the second edition of its Educational Organizations Management Systems (EOMS) standard, ISO 21001:2025.
The International Organization for Standardization (ISO) has released ISO 17298, the world’s first international standard to help organizations take measurable and accountable action on biodiversity.
Datamaran, a provider of ESG risk and regulatory intelligence, released an infographic and accompanying report providing a global overview of climate change reporting standards and frameworks.
The British Retail Consortium Global Standards (BRCGS) has launched an upgraded version of its online Directory, introducing Directory Pro and a new API service to