True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The Thai Industrial Standards Institute (TISI) has proposed a new voluntary standard, TIS 4410–2025, for second-hand solar panels to improve access to clean energy and reduce industrial waste.
The Thailand Industrial Standards Institute (TISI) has awarded the Thailand Convention and Exhibition Bureau (TCEB) a personnel certification system certificate under the ISO/IEC 17024:2012 standard.
Germany remains the world’s top country in international standardization, holding 17.1% of all ISO secretariats, according to the 2025 International Standardization Barometer published by the German Institute for Standardization (DIN).
The European Medicines Agency (EMA) and the U.S. Food and Drug Administration (FDA) have entered a new stage of cooperation under their Mutual Recognition Agreement (MRA) for Good Manufacturing Practice (GMP) inspections.
Work has begun within ISO to create a global standard that defines how microorganisms used in food and feed, such as bacteria, yeasts, and fungi, should be characterized and quality assured.
The world’s first standard dedicated to suicide awareness and prevention in the workplace, BS 30480, has been released by the British Standards Institution (BSI).
The International Automotive Task Force (IATF) has issued an updated GM Scorecard Quick Reference Guide and Screen Images package to align with the latest Rules for Achieving and Maintaining IATF Recognition (6th edition).
The Standards Pavilion has opened at COP30 in Belém, Brazil, where 21 international organizations are discussing how standards can support measurable climate action.
The medical device quality management standard ISO 13485 will remain unchanged, as ISO’s Technical Committee in charge, ISO/TC 210, decided not to align it with Annex SL, ISO’s harmonized structure
The International Organization for Standardization (ISO) has published a new global standard, ISO 14054:2025, to help organizations measure, value, and account for their interactions with nature.
The Icelandic Standards (IST) has submitted a proposal to the International Organization for Standardization (ISO) to establish a new technical committee, ISO/TC on Children’s Rights Management.
The International Federation of Standards Users (IFAN) has released its 2025 International Standards Users Survey, drawing insights from a record 861 organizations worldwide.