True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The International Organization for Standardization (ISO) has approved a new project to develop innovation management guidance for startups and small and medium-sized enterprises (SMEs).
BRCGS will launch Consumer Products Issue 5 at BRCGS Connect Americas in Nashville on October 13, 2026, introducing a revised certification standard for consumer product manufacturers. Audits against the new edition will begin on June 1, 2027.
The Global Reporting Initiative (GRI) has begun developing a new Sector Standard for food and beverage companies, covering sustainability impacts across their own operations and value chains.
Agraya has updated the sustainability claims used with its GGN label as new European Union rules on environmental marketing began to apply on September 27.
The Global Food Safety Initiative (GFSI) has opened public consultations on Freshcare Food Safety & Quality Standard Edition 5 (2026) and SQF Code Edition 10 for recognition against the GFSI Benchmarking Requirements Version 2024.
The International Organization for Standardization (ISO) has published ISO 20001:2026, its first management system standard dedicated to preventing and reducing food loss and waste across the food supply chain.
Global Accreditation Cooperation Incorporated (Global ACI) has updated the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) sub-scope of its Multilateral Recognition Arrangement (MRA) to align it with the latest international guidance.
ISO and UNDP released ISO/UNDP 53001 on September 28, 2026, the world's first International Standard for managing contributions to the United Nations Sustainable Development Goals (SDGs).
The International Organization for Standardization (ISO) has released a detailed video explaining the changes in ISO 9001:2026 directly from its Central Secretariat.
A proposal has been submitted to develop the Journalism Trust Initiative (JTI) into a new ISO International Workshop Agreement (IWA), extending an existing European framework for trustworthy journalism to the international level.