True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The Swedish Institute for Standards (SIS) has opened public access to the draft version of ISO 9002, allowing organizations and quality professionals to read and comment on the official guidance for applying ISO 9001 before the document is finalized.
The International Organization for Standardization (ISO) has published ISO 33400:2026, updating the international vocabulary for reference materials (RM) and certified reference materials (CRM).
The International Association for Testing, Inspection and Certification (TIC Council) has published a paper urging policymakers to recognize the ISO 14019 series as the framework for sustainability assurance,
The Chartered Quality Institute (CQI) announced the winners of the International Quality Awards 2026 during the Quality Live event in London on June 25,
The International Aerospace Quality Group (IAQG) has centralized the authentication of aerospace quality management system auditors, replacing the previous network of independent Auditor Authentication Bodies (AABs).
The Forest Stewardship Council (FSC) has launched a new online training course to support implementation of its revised trademark standard, FSC-STD-50-001 V3-0, which takes effect on July 1, 2026.
The International Organization for Standardization (ISO) has released ISO/DIS 9002 for ballot, opening the international comment period on the revision of the guidance standard for applying ISO 9001.
The European Commission (EC) has approved EN ISO 15223-1, the standard used for symbols on medical device and in vitro diagnostic (IVD) labeling, for use in demonstrating compliance with EU requirements for these products.