True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The International Organization for Standardization (ISO) has published ISO 20001:2026, its first management system standard dedicated to preventing and reducing food loss and waste across the food supply chain.
Global Accreditation Cooperation Incorporated (Global ACI) has updated the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) sub-scope of its Multilateral Recognition Arrangement (MRA) to align it with the latest international guidance.
ISO and UNDP released ISO/UNDP 53001 on September 28, 2026, the world's first International Standard for managing contributions to the United Nations Sustainable Development Goals (SDGs).
The International Organization for Standardization (ISO) has released a detailed video explaining the changes in ISO 9001:2026 directly from its Central Secretariat.
A proposal has been submitted to develop the Journalism Trust Initiative (JTI) into a new ISO International Workshop Agreement (IWA), extending an existing European framework for trustworthy journalism to the international level.
Global Accreditation Cooperation Incorporated (Global ACI) has set three-year transition periods for accredited certification to ISO 14001:2026 and ISO 9001:2026, ending September 30, 2029 and April 30, 2029, respectively.
China has approved YY/T 2029-2026, the world’s first medical device standard for brain-computer interfaces (BCIs) that use artificial intelligence (AI).
International Featured Standards (IFS) has made its self-assessment tool for the EU Packaging and Packaging Waste Regulation (PPWR) available in the IFS Database after a pilot involving 70 companies.
Comments are open on ISO/DIS 20020, a draft standard setting requirements for bodies that audit and certify food loss and waste management systems (FLWMS).
The International Organization for Standardization (ISO) is developing IWA 52 to harmonize how greenhouse gas (GHG) emission factors are calculated for transport.