Management Systems World
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How to Recognize an Effective Quality Manager
Appraising what a good quality manager actually is is not an easy task, but Taiwo Olagoke, Quality Improvement Manager at PZ Cussons, offers a practical framework for doing it.
Every Friend Group Needs a Quality Manager
There is a saying that everyone benefits from having friends in key professions such as doctors, lawyers, tax advisers and police officers.
Knowing Where to Invest to Protect Quality and Where Costs Can Be Cut
Not every system, tool or resource deserves the same level of investment because the consequences of failure are not the same.
Waste Reduction Reflects the Maturity of Food Management
Food waste is increasingly being viewed as a sign of how well an organization manages food safety and quality.
Food Safety Lessons Not Learned at University
Many organizations believe a food science degree is enough to prepare employees for food safety roles,
Can DAkkS Reform Deliver Real Change?
The German Accreditation Body (DAkkS) has moved from planning to implementation of a major reform effort, but questions remain about its ability to produce meaningful results.
Investment, Not Expense: Travel Can Preserve Company Culture
Travel is often viewed as a business expense, but Michael Mills argues that, in the right circumstances, it can be a worthwhile investment in company culture.
Unpacking the Major Changes in ISO/IEC 17020:2026
Inspection bodies preparing for future accreditation assessments will face new expectations under ISO/IEC 17020:2026, the first major revision of the standard in more than a decade.
Get Every Department Involved in Quality, Or Pay for It
Quality depends on more than just the quality department.
Lessons From ASQ's World Conference on Quality and Improvement
Mike Richman, Exemplar Global's Manager of Communications, reflects on the ideas and conversations that stood out to him at the American Society for Quality (ASQ) World Conference on Quality and Improvement (WCQI).
The Hidden Cost of Cheap IMS Consulting
Companies looking to implement an integrated management system (IMS) may be attracted by what appears to be a bargain.
Don't Expect Your QMS Engineer to Be a Superman
A single Quality Management System (QMS) engineer cannot be expected to handle every quality responsibility alone.
Is Your QMS Delivering Results or Digitizing Dysfunction?
Quality management systems should lead to measurable improvements in organizational performance, not simply documented processes.
ISO 17024:2026 Treats AI Based on Its Role in Certification
ISO/IEC 17024:2026 requirements for AI use in personnel certification depend on the role tools play in certification activities and decision-making.
No Point Pretending - Experienced Auditors Will See Through It
Experienced auditors can often tell within minutes whether a quality management system (QMS) is genuinely embedded in the organization or simply polished for audit day.
The Power to Change Things Matters More Than the Title
The ability to actually change things is what many people working in quality ultimately want from their careers, argues quality mentor Ekaterina Potemkina.
Auditors Do Not Need to Dominate the Room to Be Effective
Maintaining strong standards and effective compliance work does not mean that auditors need to be overly confrontational.
7 Reasons Workers Bypass Management Systems
Employees often ignore management systems not out of resistance, but because the systems are disconnected from real daily work, writes quality coach and mentor Ekaterina Potemkina.
Critical Thinking as a Missing Skill in Audits
Critical and analytical thinking remain underdeveloped skills in many audit environments, writes Jörg Westphal, managing partner at Hellmund Die Personalberater.
Keeping Up With ISO 22000 Changes Through a Tagging System
Food safety professionals are facing growing pressure to keep up with rapid changes in food safety standards and certification schemes amid the ongoing ISO 22000 revision and related food safety updates.
Understanding Flexible Scope in Accreditation
Who decides whether a conformity assessment body can operate under a flexible scope in accreditation?
How Food Labels Shape Consumer Eating Habits
Food labels are increasingly being linked to healthier consumer choices and lower purchases of ultra-processed foods (UPFs), as governments and researchers explore ways to address rising obesity rates and diet-related health problems.
If Only Auditors Were Stacked on Shelves
If certification bodies worked like grocery stores, with auditors sitting ready on shelves whenever needed, life would certainly be easier for companies.
