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Every Friend Group Needs a Quality Manager
There is a saying that everyone benefits from having friends in key professions such as doctors, lawyers, tax advisers and police officers.
AI Can Support Audits, but Humans Remain Accountable
The use of artificial intelligence (AI) in internal audits is increasing, but not every approach will satisfy external auditors.
Food Safety Lessons Not Learned at University
Many organizations believe a food science degree is enough to prepare employees for food safety roles,
Knowing Where to Invest to Protect Quality and Where Costs Can Be Cut
Not every system, tool or resource deserves the same level of investment because the consequences of failure are not the same.
Questions That Reveal Which Medical Device Quality Professionals to Hire
Hiring decisions for medical device quality and regulatory roles often involve reviewing qualifications, certifications and experience.
Waste Reduction Reflects the Maturity of Food Management
Food waste is increasingly being viewed as a sign of how well an organization manages food safety and quality.
How to Recognize an Effective Quality Manager
Appraising what a good quality manager actually is is not an easy task, but Taiwo Olagoke, Quality Improvement Manager at PZ Cussons, offers a practical framework for doing it.
ISO 9001:2026 Claims Spread Despite Missing from Draft
Even though the upcoming ISO 9001:2026 edition has been widely presented as bringing new focus to artificial intelligence, digitalization, sustainability and resilience,
Can DAkkS Reform Deliver Real Change?
The German Accreditation Body (DAkkS) has moved from planning to implementation of a major reform effort, but questions remain about its ability to produce meaningful results.
Investment, Not Expense: Travel Can Preserve Company Culture
Travel is often viewed as a business expense, but Michael Mills argues that, in the right circumstances, it can be a worthwhile investment in company culture.
Unpacking the Major Changes in ISO/IEC 17020:2026
Inspection bodies preparing for future accreditation assessments will face new expectations under ISO/IEC 17020:2026, the first major revision of the standard in more than a decade.
ISO 42001 Alone Does Not Ensure EU AI Act Compliance
Organizations certified to ISO/IEC 42001may still face compliance gaps under the European Union AI Act when developing or placing high-risk AI systems on the European market.
Get Every Department Involved in Quality, Or Pay for It
Quality depends on more than just the quality department.
How Audits Will Need to Change to Assess Quality Culture
As ISO 9001:2026 moves toward publication with a stronger focus on quality culture, organizations may need to rethink how they audit their management systems.
Lessons From ASQ's World Conference on Quality and Improvement
Mike Richman, Exemplar Global's Manager of Communications, reflects on the ideas and conversations that stood out to him at the American Society for Quality (ASQ) World Conference on Quality and Improvement (WCQI).
AI Will Help Quality Management Move Faster, but Not Fix Poor Processes
Artificial intelligence will not replace quality management professionals, but
The Hidden Cost of Cheap IMS Consulting
Companies looking to implement an integrated management system (IMS) may be attracted by what appears to be a bargain.
Don't Expect Your QMS Engineer to Be a Superman
A single Quality Management System (QMS) engineer cannot be expected to handle every quality responsibility alone.
Evolution of Risk Governance: All Paths Leading to Traceable Decisions and Leadership Accountability
Risk governance is increasingly moving toward traceable decisions across the organization and clear leadership accountability.
Is Your QMS Delivering Results or Digitizing Dysfunction?
Quality management systems should lead to measurable improvements in organizational performance, not simply documented processes.
ISO 17024:2026 Treats AI Based on Its Role in Certification
ISO/IEC 17024:2026 requirements for AI use in personnel certification depend on the role tools play in certification activities and decision-making.
No Point Pretending - Experienced Auditors Will See Through It
Experienced auditors can often tell within minutes whether a quality management system (QMS) is genuinely embedded in the organization or simply polished for audit day.
The Power to Change Things Matters More Than the Title
The ability to actually change things is what many people working in quality ultimately want from their careers, argues quality mentor Ekaterina Potemkina.
