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When the Quality Manager Goes Silent, the System Is Already Failing
Mercy Kagendo, Head of QAFS at Farmer’s Choice Limited and Plant Operations Manager at Choice Meats Limited, shares a personal reflection on what it truly means when a quality manager stops speaking up.
When Reviewers Become Technical Previewers, Audit Impartiality Is Compromised
Cornelis van Elst, Founder of QAssurance, warns in his blog post that impartiality in certification audits is being compromised as technical reviewers become “technical previewers”.
Lost in Translation: Making Quality Speak the Language of Business
Quality professionals often struggle to show their real impact because they focus on procedures instead of outcomes, writes Lokman Hossain in his blog post.
Checklist Parades, QMS Theater and Fee Pressures: ISO 9001 Systemic Issues
Drawing from his experience in auditing and quality management, Johnathon Grumelot, president of JAG Business Consulting, outlines several systemic issues he believes are inherent in ISO 9001.
When Buying QMS Software, Implementation Makes the Difference
Buying quality management system (QMS) software can save time, money, and risk - if implemented correctly.
Knowing How to Ask Questions Turns Audits Into Collaboration
Consultant and auditor Agata Lewkowska, Ph.D., from QualityWise, reflects on how the tone and phrasing of audit questions can decide whether an audit builds trust or tension.
When Certification Bodies Cross the Line Between Auditor and Advisor
When certification bodies provide gap analyses, pre-audits, or training, they risk compromising their impartiality and creating conflicts of interest.
Time to Rethink the Global Claim of GFSI Standards
Cornelis van Elst, Founder of QAssurance and its iMIS Food compliance operating system, challenges the long-held belief that Global Food Safety Initiative (GFSI) standards form a true global baseline for food safety.
ISO 9001 Revision Broken Down and Torn Apart
The first draft of the revised ISO 9001 standard has drawn a wave of attention from quality professionals,
Reconnecting With Core Principles in the Current ISO 9001 Revision
In an interview with Quality Magazine, ISO 9001 consultant and writer at ISO Tracker QMS Software Michael Mills described the ongoing revision of the main quality management system standard as a chance to reconnect with the principles behind quality management, rather than just modify its structure or vocabulary.
Bad Decisions Are the Real Cause of Quality Issues
Quality expert Ekaterina Potemkina, who advises organizations on transforming their quality management systems into reliable delivery systems,
True Quality Leader Is More Like an Architect Than a Firefighter
Most quality leaders spend their time reacting to problems, but true progress comes from designing systems that prevent them,
ISO 9001 Revision Adds Nothing but Profit for Consultants
Frédéric Mayer, QHSE and CSR Director at Casino 2000, offers a scathing critique of the draft of the upcoming ISO 9001:2026 revision,
Escaping the “Quality Terror”: Rethinking Management Review Beyond Annual Meetings
Management review often turns into what many call the “Quality Terror” - hours of slides, metrics, and endless presentations that check a compliance box but deliver little real value.
Standardization 2.0: How Integrated Leadership Turns Standards Into Practice
Many companies still view standards and certifications as proof of success, but such an approach is hollow without active leadership.
8 Reasons Why HSEQ Management Systems Meet Their Demise
Diana Parisi, Director and Principal Consultant at JUMP Consulting, shares a sharp and creative reflection on why many HSEQ (Health, Safety, Environment, and Quality) management systems fail.
Debunking the Top Five Myths About Accreditation
Accreditation is often seen as rigid, bureaucratic, or focused on perfection, but in reality, it plays a vital role in ensuring trust, quality, and accountability across industries.
Real-Time Oversight Makes Store Brands Leaders in Food Safety
Store brands are now setting the benchmark in food safety and transparency thanks to real-time data sharing and built-in safety design,
Why Carbon Pricing Needs Cooperation, Not Competition on Data Standards
Robert Eccles, Chair of KKR’s Sustainability Expert Advisory Council and former Harvard professor,
Ghost Processes: Turning Hidden Risks Into Opportunities for Improvement
Many organizations run on two management systems: the official one in the manual and the real one people use every day.
Don’t Panic! Four Ways to Ace an Audit Without Preparation
An unplanned audit can feel like a nightmare, but Gillet Friedrich, Managing Director and consultant at OPTIQUM, reminds readers that it’s no reason to panic.
In Audits Like in Courtrooms, Evidence Makes or Breaks the Case
A blog post by Perfect ConneXions, a business consulting and services company based in Chesterfield, England, draws a striking parallel between ISO audits and courtroom trials.
Small Companies, Big Lessons for Food Safety Professionals
Food safety and quality expert Jarmain Mkandla, Director of Quality at Safenel Group, shares a personal perspective urging professionals not to focus solely on big-name employers.
