Management Systems World
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ISO 17024:2026 Treats AI Based on Its Role in Certification
ISO/IEC 17024:2026 requirements for AI use in personnel certification depend on the role tools play in certification activities and decision-making.
No Point Pretending - Experienced Auditors Will See Through It
Experienced auditors can often tell within minutes whether a quality management system (QMS) is genuinely embedded in the organization or simply polished for audit day.
The Power to Change Things Matters More Than the Title
The ability to actually change things is what many people working in quality ultimately want from their careers, argues quality mentor Ekaterina Potemkina.
Auditors Do Not Need to Dominate the Room to Be Effective
Maintaining strong standards and effective compliance work does not mean that auditors need to be overly confrontational.
7 Reasons Workers Bypass Management Systems
Employees often ignore management systems not out of resistance, but because the systems are disconnected from real daily work, writes quality coach and mentor Ekaterina Potemkina.
Critical Thinking as a Missing Skill in Audits
Critical and analytical thinking remain underdeveloped skills in many audit environments, writes Jörg Westphal, managing partner at Hellmund Die Personalberater.
Understanding Flexible Scope in Accreditation
Who decides whether a conformity assessment body can operate under a flexible scope in accreditation?
If Only Auditors Were Stacked on Shelves
If certification bodies worked like grocery stores, with auditors sitting ready on shelves whenever needed, life would certainly be easier for companies.
ISO 19011 Revision May Matter More Than ISO 9001 for Future Audits
ISO 19011:2026 could have a bigger practical impact on companies than the upcoming ISO 9001 revision because it will reshape how organizations prepare for audits and prove their management systems are effective.
How to Prevent Leading Forensic Lab Nonconformities
The ANSI National Accreditation Board (ANAB) identified 548 nonconformities across 543 forensic testing and calibration assessments in 2025,
Reasons Why Certification Audits Lose Their Edge
Certification audits can either challenge and strengthen organizations or simply help them tick the box, and concern is growing that the latter is becoming more common.
Reaching Quality Maturity Requires Simpler, More Effective Systems
Many quality systems become heavier over time, but maturity comes from making them work better, not adding more layers.
Quality Issues As Symptoms Of Weak Management Systems
What is often described as a quality issue may instead point to a weakness in how the organization is managed.
Audit Theater Wastes Time And Hides Real Problems
Companies often stage their systems before audits instead of showing how they actually work.
Firefighting Signals Missing Alignment Even In ISO Certified Systems
Organizations can remain stuck in constant firefighting despite ISO certification, pointing to a lack of alignment between systems and daily work.
Switching to eQMS Without Stable Processes Can Backfire
Thinking of switching to an eQMS to fix quality problems?
Growing Bureaucracy Obscures Original Purpose of Management System Standards
As layers of requirements grow, audit results are becoming less consistent across organizations and markets, moving standards away from their original purpose.
From Day 1 to Day 100, Quality Manager Reality Sets In
Expectations of a quality role can shift sharply within the first 100 days, as early confidence gives way to the realities of how organizations actually operate.
Quality Work Would Be Easier If Schools Taught These Real-Life Skills
Quality professionals often deal with problems that start long before people enter the workplace.
Certifying Large Companies Requires A Different Approach
A question raised by Kyle Chambers during a podcast prompted Michael Mills to explain how large, complex organizations can be certified to standards like ISO 9001, pointing to the need to carefully define the scope of certification.
Five Early Signs That Reveal How a QA Audit Will Unfold
Early signs can show how a QA audit will unfold, and experienced auditors know how to read them.
Too Messy Or Just More Useful? Rethinking QM Documentation Formats
Stephan Joseph, founder of Joseph Beratung, challenges a familiar concern in an opinion piece:
Thinking Like An Auditor Starts With Questions Not Checklists
Carlos Manuel Pereira da Cruz, a consultant, auditor, trainer, author, and ISO 9001 expert, explains in a video lesson that effective audits begin with the right questions rather than clauses or checklists.
