Management Systems World
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Lessons From ASQ's World Conference on Quality and Improvement
Mike Richman, Exemplar Global's Manager of Communications, reflects on the ideas and conversations that stood out to him at the American Society for Quality (ASQ) World Conference on Quality and Improvement (WCQI).
AI Will Help Quality Management Move Faster, but Not Fix Poor Processes
Artificial intelligence will not replace quality management professionals, but
The Hidden Cost of Cheap IMS Consulting
Companies looking to implement an integrated management system (IMS) may be attracted by what appears to be a bargain.
Don't Expect Your QMS Engineer to Be a Superman
A single Quality Management System (QMS) engineer cannot be expected to handle every quality responsibility alone.
Evolution of Risk Governance: All Paths Leading to Traceable Decisions and Leadership Accountability
Risk governance is increasingly moving toward traceable decisions across the organization and clear leadership accountability.
Is Your QMS Delivering Results or Digitizing Dysfunction?
Quality management systems should lead to measurable improvements in organizational performance, not simply documented processes.
ISO 17024:2026 Treats AI Based on Its Role in Certification
ISO/IEC 17024:2026 requirements for AI use in personnel certification depend on the role tools play in certification activities and decision-making.
No Point Pretending - Experienced Auditors Will See Through It
Experienced auditors can often tell within minutes whether a quality management system (QMS) is genuinely embedded in the organization or simply polished for audit day.
The Power to Change Things Matters More Than the Title
The ability to actually change things is what many people working in quality ultimately want from their careers, argues quality mentor Ekaterina Potemkina.
Diary of a First ISO 42001 Implementation: Challenges of Building an AI Management System
Implementing ISO/IEC 42001:2023 for the first time can involve technical, organizational, and emotional challenges, as shown in a personal account following the effort to build an AI management system inside a regional technology company.
Auditors Do Not Need to Dominate the Room to Be Effective
Maintaining strong standards and effective compliance work does not mean that auditors need to be overly confrontational.
7 Reasons Workers Bypass Management Systems
Employees often ignore management systems not out of resistance, but because the systems are disconnected from real daily work, writes quality coach and mentor Ekaterina Potemkina.
Critical Thinking as a Missing Skill in Audits
Critical and analytical thinking remain underdeveloped skills in many audit environments, writes Jörg Westphal, managing partner at Hellmund Die Personalberater.
Companies Certified to ISO 27001 May Be Closer to ISO 42001 Than They Think
Organizations certified to ISO 27001 information security management systems (ISMS) may already have much of the governance structure needed for ISO 42001 AI management systems (AIMS) in place.
Understanding Flexible Scope in Accreditation
Who decides whether a conformity assessment body can operate under a flexible scope in accreditation?
If Only Auditors Were Stacked on Shelves
If certification bodies worked like grocery stores, with auditors sitting ready on shelves whenever needed, life would certainly be easier for companies.
ISO 19011 Revision May Matter More Than ISO 9001 for Future Audits
ISO 19011:2026 could have a bigger practical impact on companies than the upcoming ISO 9001 revision because it will reshape how organizations prepare for audits and prove their management systems are effective.
Reasons Why Certification Audits Lose Their Edge
Certification audits can either challenge and strengthen organizations or simply help them tick the box, and concern is growing that the latter is becoming more common.
Reaching Quality Maturity Requires Simpler, More Effective Systems
Many quality systems become heavier over time, but maturity comes from making them work better, not adding more layers.
Quality Issues As Symptoms Of Weak Management Systems
What is often described as a quality issue may instead point to a weakness in how the organization is managed.
Audit Theater Wastes Time And Hides Real Problems
Companies often stage their systems before audits instead of showing how they actually work.
Firefighting Signals Missing Alignment Even In ISO Certified Systems
Organizations can remain stuck in constant firefighting despite ISO certification, pointing to a lack of alignment between systems and daily work.
Switching to eQMS Without Stable Processes Can Backfire
Thinking of switching to an eQMS to fix quality problems?
