True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Seven companies from the Charoen Pokphand Group (CP Group) have received the TIS 9999 certification for applying sufficiency economy principles in their operations.
The Gosoft Customer Service Center has received two major recognitions - ISO 18295-1:2017 certification for Customer Contact Centre Management and the Outstanding Call Center Award.
The Thai Industrial Standards Institute (TISI) has proposed a new voluntary standard, TIS 4410–2025, for second-hand solar panels to improve access to clean energy and reduce industrial waste.
The German Association of the Automotive Industry (VDA) has released VDA 20 – AI in Quality Management as a draft document and opened it for public feedback until June 30, 2026,
The International Organization for Standardization (ISO) has published ISO 14155:2026, updating the global Good Clinical Practice standard for clinical investigations of medical devices in human subjects.
The International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) have published the third edition of ISO/IEC 17024,
The revision of ISO 12100, the core standard for machinery safety, remains unresolved following a negative international vote, with key disagreements, including on alignment with EU requirements.
The Swedish Board for Accreditation and Conformity Assessment (SWEDAC) has introduced a new accreditation area for organizations verifying emissions data under the
Applications are now open for the third cohort of the Environmental Management Youth Leadership Group (YLG 3.0), an initiative of the International Organization for Standardization (ISO).
The Programme for the Endorsement of Forest Certification (PEFC) is inviting nominations for its Sustainable Forest Management Working Group, with submissions open until April 22, 2026.
A new edition of ISO/IEC 17020 has been published, introducing updated requirements for inspection bodies and replacing the 2012 version after a technical revision.