Management Systems World
All on Quality and other Standards in one place since 2010. Now Worldwide.
Please note that you have to be a registered member with paid membership in order to see full articles.
Register
ISO 19011 Revision May Matter More Than ISO 9001 for Future Audits
ISO 19011:2026 could have a bigger practical impact on companies than the upcoming ISO 9001 revision because it will reshape how organizations prepare for audits and prove their management systems are effective.
Closing CAPAs Without Effectiveness Checks Fails to Prove Issues Are Fixed
Even a major medical device manufacturer with ISO 13485 certification can run CAPA processes without meaningful effectiveness checks, as highlighted by Michelle Hilling.
Reasons Why Certification Audits Lose Their Edge
Certification audits can either challenge and strengthen organizations or simply help them tick the box, and concern is growing that the latter is becoming more common.
Reaching Quality Maturity Requires Simpler, More Effective Systems
Many quality systems become heavier over time, but maturity comes from making them work better, not adding more layers.
Quality Issues As Symptoms Of Weak Management Systems
What is often described as a quality issue may instead point to a weakness in how the organization is managed.
Audit Theater Wastes Time And Hides Real Problems
Companies often stage their systems before audits instead of showing how they actually work.
Firefighting Signals Missing Alignment Even In ISO Certified Systems
Organizations can remain stuck in constant firefighting despite ISO certification, pointing to a lack of alignment between systems and daily work.
Switching to eQMS Without Stable Processes Can Backfire
Thinking of switching to an eQMS to fix quality problems?
Growing Bureaucracy Obscures Original Purpose of Management System Standards
As layers of requirements grow, audit results are becoming less consistent across organizations and markets, moving standards away from their original purpose.
Real-World Practice Shapes Root Cause Analysis Beyond ISO 13485 Training
ISO 13485 training provides a structured starting point for root cause investigation, but real-world practice determines whether those investigations are truly effective, as argued by Georg Digel, an expert in the standard.
From Day 1 to Day 100, Quality Manager Reality Sets In
Expectations of a quality role can shift sharply within the first 100 days, as early confidence gives way to the realities of how organizations actually operate.
Revised ISO 20417 Exposes Gaps Across Medical Device Documentation, Not Just Labeling
The March update to ISO 20417:2026 exposes weaknesses in how medical device manufacturers handle product information across the lifecycle and should not be treated as a narrow labeling change.
Quality Work Would Be Easier If Schools Taught These Real-Life Skills
Quality professionals often deal with problems that start long before people enter the workplace.
Certifying Large Companies Requires A Different Approach
A question raised by Kyle Chambers during a podcast prompted Michael Mills to explain how large, complex organizations can be certified to standards like ISO 9001, pointing to the need to carefully define the scope of certification.
Five Early Signs That Reveal How a QA Audit Will Unfold
Early signs can show how a QA audit will unfold, and experienced auditors know how to read them.
Too Messy Or Just More Useful? Rethinking QM Documentation Formats
Stephan Joseph, founder of Joseph Beratung, challenges a familiar concern in an opinion piece:
Transition from ISO 9001 to ISO 13485 Requires Deep System Changes
Companies transitioning from ISO 9001 to ISO 13485 to enter the medical device field should expect significant changes in their quality management system (QMS),
Thinking Like An Auditor Starts With Questions Not Checklists
Carlos Manuel Pereira da Cruz, a consultant, auditor, trainer, author, and ISO 9001 expert, explains in a video lesson that effective audits begin with the right questions rather than clauses or checklists.
Why Quality Fails in Manufacturing Despite More Inspection And Supervision
Focusing on inspection instead of preventing problems before they occur allows defects to keep coming back in manufacturing,
Systems, Not People, Determine Results: Deming’s Red Bead Lesson Still Ignored
Most performance problems come from the system that produces results, not from the people working within it,
When Written Procedures Do Not Match Daily Work, Certified Systems Fail
Many companies obtain ISO certification expecting business benefits, but real-world experience shows that written procedures often do not match daily work, limiting the value of the system.
Quality Managers, Stop Absorbing Dysfunction And Reclaim Your Role
Many quality managers stay too long in environments that do not support strong quality practices, gradually adapting to issues they should be challenging.
From Five Audits to One: How MDSAP Simplifies Global Medical Device Compliance
One audit covering five regulators is significantly reducing the burden of medical device compliance under the Medical Device Single Audit Program (MDSAP),
