Management Systems World
All on Quality and other Standards in one place since 2010. Now Worldwide.
Please note that you have to be a registered member with paid membership in order to see full articles.
Register
How SDGs, ISO Standards and ESG Work Together for Companies
The Sustainable Development Goals (SDGs), ISO management system standards and environmental, social and governance (ESG) practices can work together to connect broad sustainability ambitions with the way companies set priorities, manage operations and measure results.
Seven Criteria for Choosing an eQMS That Fits Your Operations
The growing number of electronic quality management systems (eQMS) on the market can make choosing the right platform more difficult, especially when many come with similar features and promises.
When Quality Fails, Look at the System Before Blaming the Culture
When quality problems keep returning, management often concludes that the organization has a culture problem.
Rise of Customer Service Apps: How Product Degradation Is Sold as Empowerment
As customer service apps become more common, Pragmatic Quality Leader Michael Mills asks whether replacing human support with self-service technology really represents an advance in product Quality.
Seven-Figure Penalty for Deepak Jain, but Questions Over AiNET’s Other Certificates Remain
Deepak Jain faced a seven-figure penalty after federal investigators found that he fabricated letters claiming AiNET’s data center had been certified as Tier IV under TIA-942, the highest tier level for reliability, availability and security.
What DAkkS Is Changing After Industry Criticism Over Accreditation Speed, Cost and Service
The German Accreditation Body (DAkkS) has come under pressure from industry groups including the Federation of German Industries (BDI), TÜV Association and VUP over slow accreditation, high costs and service problems, while a wider reform process is now under way.
Exempting Accreditation Bodies From Supplier Controls Creates a Double Standard
A recent ISO Committee on Conformity Assessment (ISO/CASCO) clarification on ISO/IEC 17025 has triggered a forceful critique from Christopher Paris, founder and vice president of operations at Oxebridge.
Tips for Surviving an ISO Audit
Auditors can sometimes stray into consultancy, turning personal preferences about how a control should be implemented into something that sounds like a requirement.
Quality’s ‘New Baseline’ Brings the Cost of Bad Decisions Into the Executive Room
Quality leaders should trace operational failures back to the business decisions that created them and bring their full financial consequences into executive discussions before the damage spreads across the organization.
Preparing Your Management System for the ISO 2026 Updates
Several major ISO management system standards are changing in 2026, and organizations should start assessing the impact now rather than wait for certification transition timelines.
What CEOs Need Instead of Another Quality Report
CEOs do not need another report listing nonconformities, defects, or complaints without showing why they matter.
Time to Rethink How QMS Audit Duration Is Determined
QMS audit times are still determined by a method that has failed to keep pace with the process approach and how audits are conducted today.
ISO 9001 As a Solid Base for Meeting AQAP Requirements
Organizations that need to meet NATO’s Allied Quality Assurance Publications (AQAP) requirements for defense contracts already have a solid head start if they are certified to ISO 9001.
How to Adapt as More Quality Roles Merge into HSEQ
Quality professionals looking for their next role may need to adjust their job search as more employers combine quality, safety and environmental responsibilities into a single position.
The ‘ISO Paradox’: Certification Looks Like a Cost Until Its Practical Value Becomes Clear
Companies can pursue ISO certification as an unwanted expense, only to realize later that the management system they built has made the business work better.
If It's Only 'Between the Lines,' It's Not a Standard Requirement
Requirements should come from the standard itself, not from what is 'between the lines', argues Yasushi Tsukano, IATF Lead Auditor / IRCA Principal Auditor.
How Well Do Internal Auditors Need to Know the Standard?
Internal auditors do not always need to know every requirement of a management system standard.
Employee Engagement Benefits Backed by More Than Common Sense
The idea that engaged employees produce better quality and business results may seem like common sense, but Michael Mills asks whether it stands up to evidence.
An Insider's Perspective on the Digital Future of Management System Auditing
As management system auditing enters the digital era, Sheronda Jeffries explains how ISO 19011:2026 helps auditors adapt to new technologies while reinforcing the importance of human judgment.
Moving From Quality Minimum to Business Excellence
Many quality functions succeed at keeping the business under control, but far fewer are designed to help it achieve business excellence / continual improvement.
For Auditors, Adaptability Is as Important as Evaluating Systems
ISO auditing is not just about evaluating management systems.
Independent Oversight at Every Level Is What Gives ISO Certification Its Credibility
A "second pair of eyes" reviews every stage of accredited certification to ISO management system standards.
Three Strengths Every Manufacturing Quality Manager Needs
Finding the right Quality Manager has become one of manufacturing's toughest hiring challenges because the role requires a combination of strengths that are rarely found in one person.
