Blogs IT / Telecommunication


The Most Typical Communication Pitfalls in Quality Management and How to Avoid Them
The Most Typical Communication Pitfalls in Quality Management and How to Avoid Them
Clear communication is one of the most important success factors in quality management, yet it is often the point where good systems fail.
Certification Alone Ensures Neither Compliance nor Conformance
Certification Alone Ensures Neither Compliance nor Conformance
A certified management system is only as strong as the leadership and culture that sustain it.
Solutions to Shift India’s Global Reputation from Low Cost to High Quality
Solutions to Shift India’s Global Reputation from Low Cost to High Quality
India’s manufacturing sector is expanding, but its products are still viewed globally as affordable rather than reliable,
Quality Pros Still Undervalued and Seen as Failed Engineers
Quality Pros Still Undervalued and Seen as Failed Engineers
Quality professionals remain undervalued in many organizations, according to an opinion piece by Rai Chowdhary, founder and CEO of The KPI System.
ISO 9001 Asks Small Firms to Weigh Climate Relevance, Not Save Polar Bears
ISO 9001 Asks Small Firms to Weigh Climate Relevance, Not Save Polar Bears
Michael Mills, a pragmatic quality leader and quality management systems expert, explores in his new blog post what ISO 9001’s climate change clause means for smaller companies.
Europe’s Microelectronics Ecosystem Under Pressure, VDE Warns
Europe’s Microelectronics Ecosystem Under Pressure, VDE Warns
Standardization and certification of tamper-proof microprocessors and microcontrollers are seen as vital for Europe’s industry,
AFNOR White Paper: Quality Culture Barometer Shows Link to Performance and Safety
AFNOR White Paper: Quality Culture Barometer Shows Link to Performance and Safety
More than 80% of business leaders view quality culture as a key driver of performance, according to a new white paper from AFNOR.
Agentic AI Set to Reshape Quality Management
Agentic AI Set to Reshape Quality Management
Agentic artificial intelligence (AI), made up of autonomous agents that act on goals and make decisions, is expected to reshape quality management in the future.
Quality and Shared Sacrifice: A Tale of Two Management Approaches
Quality and Shared Sacrifice: A Tale of Two Management Approaches
Michael Mills, a quality management expert with long experience in applying standards in practice, examines whether leaders should share in sacrifices when resources run short.
Clarifying the Role of MS Auditors and Managers: Why Expectations Often Clash
Clarifying the Role of MS Auditors and Managers: Why Expectations Often Clash
Management system (MS) auditors and managers are often misunderstood in organizations, with leaders expecting them to act as problem-solvers instead of impartial evaluators.
AI in Quality Fails Only When You Expect the Wrong Things
AI in Quality Fails Only When You Expect the Wrong Things
Large Language Models (LLMs), the type of artificial intelligence used in many tools today, are often praised for their ability to write, summarize, translate, and even code.
For Regulated Industries, QMS Software Is Now a Business Necessity
For Regulated Industries, QMS Software Is Now a Business Necessity
Companies in regulated sectors like life sciences, pharmaceuticals, and medical devices can no longer rely on paper-based or disconnected systems.
Six Key Messages That Help Make Quality Everyone’s Business
Six Key Messages That Help Make Quality Everyone’s Business
Quality only works when everyone sees how their role affects it, writes Richard Jones, quality assurance leader at Hiab UK.
Preparing for the Future: How Digital Tools Simplify BRCGS Packaging Compliance
Preparing for the Future: How Digital Tools Simplify BRCGS Packaging Compliance
The new BRCGS Packaging Materials Issue 7 introduces major changes to how companies manage packaging safety, quality, and compliance.
The Benefits of Choosing an Active Consultant and How to Spot One
The Benefits of Choosing an Active Consultant and How to Spot One
ISO certifications are milestones for companies, but they don’t mean the work is done.
Strategies to Turn Even the Most Difficult Auditees Into Productive Partners
Strategies to Turn Even the Most Difficult Auditees Into Productive Partners
In audits, dealing with difficult personalities is often unavoidable, but how auditors respond can make or break the process.
Bad Audits, Not Climate Rules, to Blame for ISO 9001 Confusion
Bad Audits, Not Climate Rules, to Blame for ISO 9001 Confusion
Michael Mills of Pragmatic Quality Blog says confusion over how to audit the recent climate change amendment to ISO 9001 often stems from bad audit experiences - not the amendment itself.
Hidden Truths About Quality: What Most Trainings Never Teach
Hidden Truths About Quality: What Most Trainings Never Teach
Ekaterina Potemkina, a Quality Mindset Activator, reveals hidden truths about quality that rarely make it into formal training—some as surprising as its link to religion.
Making ICT Ready for Disruptions with ISO 27031
Making ICT Ready for Disruptions with ISO 27031
ISO/IEC 27031:2025 is a valuable tool for organizations strengthening cybersecurity and ensuring their information and communication technology (ICT) systems can continue running during disruptions,
How Startups Can Meet Security Standards in a Few Clear Steps
How Startups Can Meet Security Standards in a Few Clear Steps
Startups aiming to land big clients must achieve security compliance early—and Gabriel Labrada explains how to do it even with limited resources.
ISO 27002 Done Right Means Choosing Only the Measures That Fit
ISO 27002 Done Right Means Choosing Only the Measures That Fit
Sebastian Pietrek, Senior Lead Auditor at TÜV NORD CERT, examines the role of ISO 27002 in information security management system (ISMS) audits.
Why Real Metrological Traceability Takes More Than a Statement
Why Real Metrological Traceability Takes More Than a Statement
Real metrological traceability depends on more than just a written claim, writes Jeff Gust, a senior metrology and regulatory expert at Fluke Corporation, in part 121 of his 'Metrology Monday' blog series.
Strategies for Resolving Quality Conflicts and Turning Differences Into Strength
Strategies for Resolving Quality Conflicts and Turning Differences Into Strength
Conflicts over quality are unavoidable in product development—but managing them well can help companies improve both collaboration and outcomes, points out James Luellen, Division Process Manager at Schwarz Partners, in a recent opinion piece.
Things to Consider, Avoid and Do When Implementing Management Systems
Things to Consider, Avoid and Do When Implementing Management Systems
When small and medium-sized enterprises (SMEs) adopt management system standards such as ISO 9001, ISO 14001, or ISO 45001,
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