Management Systems World
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ISO 9001 Provides a Common Language, but Does Your Team Speak It?
Following ISO 9001 doesn't automatically mean employees understand how to apply its requirements in their daily work.
AI in QMS Audits: What Must Still Remain Human?
Can artificial intelligence (AI) conduct a quality management system (QMS) audit, rather than simply assist an auditor?
Quality Professionals, Hold Yourselves to the Same Standards You Expect From Others
Quality professionals expect other departments to investigate problems thoroughly and identify their root causes.
Unrecorded Problems Are More Dangerous Than Unresolved Issues in a Quality System
An effective quality management system (QMS) depends not just on clear procedures, but on people having enough time to follow them.
Do You Need an ISO Consultant to Get Certified?
An ISO consultant is not required to achieve ISO certification, but having one can make the process easier, save time and reduce unnecessary work.
Completing Internal Audits Is Not the Same as Improving Performance
Even when an organization completes 100% of its planned internal audits, customer complaints may continue to rise, scheduled equipment inspections may be missed and the same problems may keep recurring.
The True Cost of Poor Quality Is Often Overlooked
Organizations may have systems for recording nonconformities and related expenses, but that doesn't necessarily mean they know how much poor quality is really costing them.
Root Cause Analysis Should Not End With Human Error
A production mistake was easy to identify.
Sometimes, Noncompliance Is Better Than Partial Compliance
Implementing only part of a requirement is not always better than leaving it unmet.
If Reminding Employees Is Your Default Corrective Action, Look Deeper
Twenty-five nonconformities identified during certification audits, and 20 corrective actions calling for the same thing: reminding employees to follow procedures.
Quality Culture Requirement in ISO 9001 Is an Admission of Failure
The new quality culture requirement in ISO 9001 is an admission that the existing quality management model has failed to deliver on its promises.
As AI's Role Grows, Auditing Faces a Fundamental Transformation
Artificial intelligence (AI) could transform the very nature of management system auditing, certification, and accreditation, along with the roles of the people involved.
No Extra Revenue, No Unnecessary Audits: Certification Body Takes a Different Approach to ISO 9001 and ISO 14001 Transitions
Certification body Interface NRM has committed to making the transition to ISO 9001:2026 and ISO 14001:2026 with minimal additional work and expense for its clients, without seeking additional revenue from the revised standards.
Three Pillars to Stop QMS Fragmentation From Hurting Manufacturers' Margins
Fragmented quality management systems (QMS) can quietly eat into manufacturers' profit margins and weaken oversight across multiple sites.
All the Terrible Ways to Make Friends as a Quality Manager
Want to make enemies at work?
My First Audit as the Auditor: 5 Lessons for the QMSR Era
This text was written by Sagar Aedla, a senior quality engineer with more than nine years of experience in the medical device industry, an ASQ Certified Quality Engineer (CQE), and an ISO 13485 lead auditor.
Principles Behind the Strongest Quality Organizations
Quality organizations create the greatest value when they go beyond compliance and help businesses make better decisions.
From Quality Control to Quality Assurance: Doing Better With a Smaller Team
A smaller quality team can be more effective when routine checks are shared across the business, allowing quality professionals to focus on preventing problems rather than simply finding defects.
Buying ISO Standards for a Fraction of the Usual Price
Organizations buying ISO standards may be able to pay far less than expected.
Quality Pros Juggle Audits, Problems, People and Everything in Between
As experience shows, quality professionals can end up carrying far more than the usual demands of the quality management system (QMS).
The CQO Question Exposes a Mismatch in How Companies Treat Quality
ISO 9001:2026 has prompted a renewed question about who owns quality at the highest level of an organization.
When Quality Reports to Operations, Who Can Say Stop?
An organisational chart may show a Head of Quality. The real test comes when a quality decision threatens a shipment, a production target or a budget.
10 Fundamentals of Quality, Simplified Into a Practical Framework
What does quality come down to once the standards, procedures and terminology are stripped away?
