Blogs Social / Ethical


90 Day ISO Certification Debate Hinges on Readiness Not Speed
90 Day ISO Certification Debate Hinges on Readiness Not Speed
Can a company achieve ISO certification in 90 days?
Seven Decisions That Shape Your Future In Quality
Seven Decisions That Shape Your Future In Quality
The quality leader you become in five years is shaped by the decisions you make now.
MSA vs ISO GUM: Why One Cannot Replace the Other
MSA vs ISO GUM: Why One Cannot Replace the Other
MSA (Measurement System Analysis) and the ISO GUM (Guide to the Expression of Uncertainty in Measurement) both deal with measurement variation, but they serve different roles in quality and laboratory decisions.
8 Questions to Ask Before You Adopt an AI Quality Management Tool
8 Questions to Ask Before You Adopt an AI Quality Management Tool
Adopting AI in quality management requires a structured, risk-based approach, especially in regulated environments.
Leadership Must Give Quality a Voice
Leadership Must Give Quality a Voice
Quality assurance must be empowered to speak up and act when risks are identified, even if that means stopping production.
AFNOR Study Pinpoints Weaknesses in ISO 9001 and ISO 14001 Certified Organizations
AFNOR Study Pinpoints Weaknesses in ISO 9001 and ISO 14001 Certified Organizations
A new AFNOR Certification study, drawing on nearly 20,000 audit reports, shows that organizations certified to ISO 9001 and ISO 14001 perform strongly in operational planning.
Lack Of Hands On Experience And Structural Concerns In ISO Standard Development
Lack Of Hands On Experience And Structural Concerns In ISO Standard Development
A recent reflection by healthcare quality expert Dr. Sambhu Chakraborty questions whether there is sufficient real world implementation experience among the people who write ISO standards.
Constructive Or Inspection-Obsessed Auditors, Which One Builds Real Value?
Constructive Or Inspection-Obsessed Auditors, Which One Builds Real Value?
ISO audits are shaped less by qualifications and more by the auditor’s mindset.
How To Get Regulatory Standards For Free
How To Get Regulatory Standards For Free
When a regulation requires compliance with a “voluntary” standard, companies may be able to access that standard for free through a special online platform, the ANSI IBR Portal managed by the American National Standards Institute (ANSI).
Lean Principles Show Why AI Still Needs People
Lean Principles Show Why AI Still Needs People
Lean principles help organizations get more value from AI by strengthening continuous improvement and supporting human judgment rather than replacing it.
Five Major Auditor Challenges Accredited Certification Bodies Face
Five Major Auditor Challenges Accredited Certification Bodies Face
Accredited certification bodies are facing five recurring challenges that are increasing pressure on audit delivery as demand for accredited audits continues to grow.
Zero Audit Findings May Seem Impressive but Say Little About Real Performance
Zero Audit Findings May Seem Impressive but Say Little About Real Performance
Zero audit findings may seem like proof of strong control, but two aviation quality professionals argue that such results often lack substance and can hide real risks.
How EN 18286 Guides Quality Management Compliance Under EU AI Act
How EN 18286 Guides Quality Management Compliance Under EU AI Act
As the European Union’s Artificial Intelligence Act (EU AI Act) comes into effect this summer, providers of high-risk AI systems will be required to operate a documented quality management system (QMS) covering the full lifecycle of their systems.
When Balance Is Lost, Quality Becomes Inefficient
When Balance Is Lost, Quality Becomes Inefficient
Quality efforts can become inefficient when they are over-applied or poorly managed, creating waste, delays, and friction instead of value.
Behind Every ISO Standard Stand Dedicated Experts Who Rarely Get Credit
Behind Every ISO Standard Stand Dedicated Experts Who Rarely Get Credit
ISO standards rely on the work of dedicated experts whose contributions often go unnoticed, despite their global impact on trust, safety, and quality.
Seemingly Minor QMS Issues Can Reveal Bigger System Problems
Seemingly Minor QMS Issues Can Reveal Bigger System Problems
Seemingly small and recurring issues in a quality management system (QMS) can point to deeper problems and open the door to meaningful improvement,
Why Quality Departments Often Fail to Improve Quality
Why Quality Departments Often Fail to Improve Quality
Quality departments often fail to improve quality and instead slow businesses down,
More Than An Audit: Due Diligence Shows a Company’s Commitment to People
More Than An Audit: Due Diligence Shows a Company’s Commitment to People
Due diligence is often treated as one step within a social responsibility audit, but it plays a much bigger role in showing whether a company truly protects its workers.
12 Things ISO Auditors Learned in 2025 From Field Audits
12 Things ISO Auditors Learned in 2025 From Field Audits
ISO audits in 2025 revealed clear patterns in how management systems work in practice, as Jackie Stapleton reflects on a year of audit experience in a recent blog post.
ISO 27002 Can Be Read As More Than 600 Practical Controls
ISO 27002 Can Be Read As More Than 600 Practical Controls
In a blog post, Chris Hall argues that ISO/IEC 27002 can be interpreted as containing more than 600 practical controls, rather than just the 93 that are commonly cited.
Quality Professionals Face Uneven Pay Across States And Roles, New Report Finds
Quality Professionals Face Uneven Pay Across States And Roles, New Report Finds
Data from The Quality Professionals Salary Report point to clear differences in how quality professionals are paid across career levels and U.S. states.
How Extended Producer Responsibility Is Spreading Across Global Markets
How Extended Producer Responsibility Is Spreading Across Global Markets
Extended Producer Responsibility (EPR) rules are spreading across countries and are reshaping how companies deal with products and packaging after use.
Santa’s ISO 9001 Audit: Are His Quality Practices Naughty or Nice?
Santa’s ISO 9001 Audit: Are His Quality Practices Naughty or Nice?
After a recent blog post he wrote examining whether Santa Claus would comply with ISO 9001, quality management specialist Michael Mills returns to the topic to review the responses it sparked.
Quality Paradox: The Best Manager Is Almost Invisible
Quality Paradox: The Best Manager Is Almost Invisible
Strong quality systems work quietly in the background, argues Adrian Bazior, which can make the person responsible for quality seem invisible.
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