Management Systems World
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How to Recognize an Effective Quality Manager
Appraising what a good quality manager actually is is not an easy task, but Taiwo Olagoke, Quality Improvement Manager at PZ Cussons, offers a practical framework for doing it.
AI Can Support Audits, but Humans Remain Accountable
The use of artificial intelligence (AI) in internal audits is increasing, but not every approach will satisfy external auditors.
Every Friend Group Needs a Quality Manager
There is a saying that everyone benefits from having friends in key professions such as doctors, lawyers, tax advisers and police officers.
Knowing Where to Invest to Protect Quality and Where Costs Can Be Cut
Not every system, tool or resource deserves the same level of investment because the consequences of failure are not the same.
Can DAkkS Reform Deliver Real Change?
The German Accreditation Body (DAkkS) has moved from planning to implementation of a major reform effort, but questions remain about its ability to produce meaningful results.
Investment, Not Expense: Travel Can Preserve Company Culture
Travel is often viewed as a business expense, but Michael Mills argues that, in the right circumstances, it can be a worthwhile investment in company culture.
Unpacking the Major Changes in ISO/IEC 17020:2026
Inspection bodies preparing for future accreditation assessments will face new expectations under ISO/IEC 17020:2026, the first major revision of the standard in more than a decade.
ISO 42001 Alone Does Not Ensure EU AI Act Compliance
Organizations certified to ISO/IEC 42001may still face compliance gaps under the European Union AI Act when developing or placing high-risk AI systems on the European market.
Get Every Department Involved in Quality, Or Pay for It
Quality depends on more than just the quality department.
Lessons From ASQ's World Conference on Quality and Improvement
Mike Richman, Exemplar Global's Manager of Communications, reflects on the ideas and conversations that stood out to him at the American Society for Quality (ASQ) World Conference on Quality and Improvement (WCQI).
AI Will Help Quality Management Move Faster, but Not Fix Poor Processes
Artificial intelligence will not replace quality management professionals, but
The Hidden Cost of Cheap IMS Consulting
Companies looking to implement an integrated management system (IMS) may be attracted by what appears to be a bargain.
Don't Expect Your QMS Engineer to Be a Superman
A single Quality Management System (QMS) engineer cannot be expected to handle every quality responsibility alone.
Evolution of Risk Governance: All Paths Leading to Traceable Decisions and Leadership Accountability
Risk governance is increasingly moving toward traceable decisions across the organization and clear leadership accountability.
Is Your QMS Delivering Results or Digitizing Dysfunction?
Quality management systems should lead to measurable improvements in organizational performance, not simply documented processes.
ISO 17024:2026 Treats AI Based on Its Role in Certification
ISO/IEC 17024:2026 requirements for AI use in personnel certification depend on the role tools play in certification activities and decision-making.
No Point Pretending - Experienced Auditors Will See Through It
Experienced auditors can often tell within minutes whether a quality management system (QMS) is genuinely embedded in the organization or simply polished for audit day.
The Power to Change Things Matters More Than the Title
The ability to actually change things is what many people working in quality ultimately want from their careers, argues quality mentor Ekaterina Potemkina.
Diary of a First ISO 42001 Implementation: Challenges of Building an AI Management System
Implementing ISO/IEC 42001:2023 for the first time can involve technical, organizational, and emotional challenges, as shown in a personal account following the effort to build an AI management system inside a regional technology company.
Auditors Do Not Need to Dominate the Room to Be Effective
Maintaining strong standards and effective compliance work does not mean that auditors need to be overly confrontational.
7 Reasons Workers Bypass Management Systems
Employees often ignore management systems not out of resistance, but because the systems are disconnected from real daily work, writes quality coach and mentor Ekaterina Potemkina.
Critical Thinking as a Missing Skill in Audits
Critical and analytical thinking remain underdeveloped skills in many audit environments, writes Jörg Westphal, managing partner at Hellmund Die Personalberater.
Companies Certified to ISO 27001 May Be Closer to ISO 42001 Than They Think
Organizations certified to ISO 27001 information security management systems (ISMS) may already have much of the governance structure needed for ISO 42001 AI management systems (AIMS) in place.
