How the IATF FAQ Update Changes Certification Scope for Aftermarket Parts

Following the IATF updates published in November 2025, certification bodies have begun clarifying how those requirements will be applied in practice.

Behind Every ISO Standard Stand Dedicated Experts Who Rarely Get Credit

ISO standards rely on the work of dedicated experts whose contributions often go unnoticed, despite their global impact on trust, safety, and quality.

One-Person Labs Create Single-Point Failures in Quality Systems

Relying on a single individual to keep a laboratory running smoothly creates a serious quality risk and a clear single-point failure.

Seemingly Minor QMS Issues Can Reveal Bigger System Problems

Seemingly small and recurring issues in a quality management system (QMS) can point to deeper problems and open the door to meaningful improvement,

Why Quality Departments Often Fail to Improve Quality

Quality departments often fail to improve quality and instead slow businesses down,

More Than An Audit: Due Diligence Shows a Company’s Commitment to People

Due diligence is often treated as one step within a social responsibility audit, but it plays a much bigger role in showing whether a company truly protects its workers.

12 Things ISO Auditors Learned in 2025 From Field Audits

ISO audits in 2025 revealed clear patterns in how management systems work in practice, as Jackie Stapleton reflects on a year of audit experience in a recent blog post.

ISO 27002 Can Be Read As More Than 600 Practical Controls

In a blog post, Chris Hall argues that ISO/IEC 27002 can be interpreted as containing more than 600 practical controls, rather than just the 93 that are commonly cited.

Quality Professionals Face Uneven Pay Across States And Roles, New Report Finds

Data from The Quality Professionals Salary Report point to clear differences in how quality professionals are paid across career levels and U.S. states.

How Extended Producer Responsibility Is Spreading Across Global Markets

Extended Producer Responsibility (EPR) rules are spreading across countries and are reshaping how companies deal with products and packaging after use.

Santa’s ISO 9001 Audit: Are His Quality Practices Naughty or Nice?

After a recent blog post he wrote examining whether Santa Claus would comply with ISO 9001, quality management specialist Michael Mills returns to the topic to review the responses it sparked.

Quality Paradox: The Best Manager Is Almost Invisible

Strong quality systems work quietly in the background, argues Adrian Bazior, which can make the person responsible for quality seem invisible.

Management Review as the Key Aspect of Your QMS

Because no organization gets its management system right the first time, regular management review is what matters most in a Quality Management System, explains Michael Mills, Pragmatic Quality leader, in a recent blog post.

Enabling Others Marks the Shift From Quality Engineer to Quality Manager

Moving from Quality Engineer to Quality Manager is less a technical step and more a change in mindset.

Future Auditors Face Higher Expectations and Need Broader Skills

Auditors will need broader skills as expectations rise and audits become more complex.

Back to the Future: Why Continuous Development Outperforms Annual Reviews

Ideas that feel modern in performance management are often older than they appear.

Half of Quality Work Is Defending the System, Selling It Over and Over

Quality workers spend only half of their day on real QA tasks, and the other half goes to explaining why those tasks matter,

Revised ISO 19011 Marks a Major Shift in How Modern Audits Are Run

ISO 19011, the global guideline for auditing management systems, is being revised, with the updated version scheduled for release in early 2026.

A Way Forward for Small Quality Teams Stuck in a Seemingly Unwinnable Situation

A two-person quality team at a small medical device company is facing a nightmare scenario of overload and constant pressure.

AI Cuts ISO Paperwork in Seconds, Bureaucracy Loses

Artificial intelligence was pitted against bureaucracy to see who would win, showing just how useful AI can be inside a management system.

A Defining Realization: Medical Quality Is the Final Barrier for Patients

Medical quality shifted from being about audits, CAPAs, and deadlines to something far more serious for Dr. Harold E. Braustein when he realized he is the last barrier between a patient and a possible failure.

Auditors Should Care about ISO 42001 Since AI Is Already Inside Audits

Auditors are already reviewing AI-driven decisions without clear rules for who controls them, which is why ISO/IEC 42001 now matters, as pointed out by Jackie Stapleton, Director of Auditor Training Online.

When Details Cloud the View, the Big Picture About Quality Gets Lost

An opinion piece by Michael Mills, a quality expert who uses risk-based thinking to streamline management systems,

PDCA Drives Companies Forward but Certification Bodies Still Lag Behind

Companies put strong effort into Plan Do Check Act (PDCA), but Certification Bodies often do not apply the same approach to themselves, argues Cornelis van Elst, owner of QAssurance and a long-time practitioner working toward real-time food assurance.