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Free Standard Improves Data Sharing in Swedish Education
Sweden’s National Agency for Education (Skolverket) is making a national data exchange standard freely available to schools and training providers to boost digitalization and improve how educational information is shared.
Italy Opens Consultation on Sustainable Digital Communication Draft
The Italian National Standardization Body (UNI) has opened a public consultation on a new draft practice, Digital Sustainability of Communication and Advertising.
Slovenia Offers Funding for Environmental and Sustainability Labels in Tourism Sector
Slovenia’s Ministry of the Economy, Tourism and Sport has launched a new call for applications to support hospitality and tourism businesses with the costs of obtaining or renewing internationally recognized environmental and sustainability labels.
True Touch Earns Three ISO Certifications and Top Call Center Recognition
True Touch has received three ISO certifications for its call center practices and also received Thailand’s Outstanding Call Center certificate for excellence in handling consumer issues.
ANSI Seeks Feedback on New ISO Proposal to Standardize Fundamentals of Services
The American National Standards Institute (ANSI) is requesting public comments by September 4, 2025, on a proposed new ISO technical committee aimed at developing global standards for the fundamentals of services.
UNI Opens Public Surveys to Review Three Reference Practice Documents in Services
The Italian National Standardization Body (UNI) has launched three public surveys to assess how the market has used three Reference Practice documents on services:
Teachers Across Europe Invited to Join October Conference on Standardization in Berlin
The next Durchstarten mit Normung (Get Started With Standardization) conference will take place on October 1–2, 2025, at the DIN headquarters in Berlin.
China Sets Up New Committee to Develop Standards for Online Platform Commerce
China’s State Administration for Market Regulation (SAMR) has approved the creation of a new national technical committee to develop standards for how online commerce platforms should operate.
Seven Thai Hotels Gain ISO 22483 Certification for Excellence in Hospitality
The Management System Certification Institute MASCI has certified seven hotels under ISO 22483:2020, a global standard that sets quality requirements for hotels in areas such as staff competence, cleanliness, safety, service, and guest satisfaction.
Brother Thailand Contact Center Secures ISO 18295 Certificate and Call Center Award
Brother Thailand has secured ISO 18295-1:2017 certification for its Brother Contact Center and was also recognized with an award for outstanding consumer complaint handling by Thailand’s Consumer Protection Board (OCPB).
Resolving E-Commerce Disputes: New BSI Guidance Tackles Refunds, Delivery Issues and Fraud
The British Standards Institution (BSI) has issued BS ISO 32122:2025 to help resolve disputes in e-commerce safely and fairly.
